Shipping policy


1. Processing Time:

  • Orders are typically processed within 3 business days (excluding weekends and holidays) after payment confirmation.
  • Custom or personalized items may require additional processing time.

2. Shipping Rates:

  • Shipping rates are calculated based on the weight of the items and the destination.
  • Customers can view the shipping costs during the checkout process before finalizing their order.

3. Shipping Methods:

  • We offer various shipping methods, including standard and expedited options.
  • Estimated delivery times are provided at the time of checkout.

4. International Shipping:

  • We do not currently sell internationally, if you would like to order out of the country please contact us
  • Shipping costs and delivery times vary based on the destination.
  • Customers are responsible for any customs duties or taxes imposed by their country.

5. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • You can track your order using the provided tracking number through our website or the carrier's website.

6. Lost or Damaged Items:

  • We are not responsible for lost or damaged items during transit.
  • Customers should contact the carrier directly to file a claim for any lost or damaged shipments.

7. Returns and Exchanges:

8. Undeliverable Packages:

  • In the event that a package is returned to us as undeliverable, we will contact the customer to arrange reshipment.
  • Additional shipping charges may apply for reshipment due to incorrect address provided by the customer.

9. Contact Information:

  • If you have any questions or concerns regarding your order or our shipping policy, please contact us for assistance.

10. Changes to the Shipping Policy:

  • We reserve the right to update or modify this shipping policy at any time without prior notice.